Privacy Policy

Protecting your private information is our priority. This Statement of Privacy applies to VerbMaster and VerbMaster Inc. and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to VerbMaster Inc. include www.verbmaster.co, VerbMaster, VerbMaster.co, and https://www.verbmaster.co/. The VerbMaster application is an educational application. By using the VerbMaster application, you consent to the data practices described in this statement.

Collection of your Personal Information

In order to better provide you with products and services, VerbMaster may collect the following personally identifiable information:

• First and Last Name
• E-mail Address
• Learning Data

In addition to the above, we may also collect certain technical information to aid in troubleshooting, improving our services, and enhancing user experience. This includes:

Device Type and Model: For the purpose of debugging and optimizing our application, we may collect information about the type of device you use (e.g., smartphone, tablet) and its model (e.g., iPhone 12, Samsung Galaxy S21). This information helps us identify issues specific to certain device types or models and improve our app's performance and compatibility.

Device and App Identifiers: Our mobile apps assign each installation an identifier so that we and our service providers can recognize the same device across sessions. On iOS this is Apple's vendor identifier. We do not ask for permission to track you across other companies' apps and websites, and we do not collect Apple's advertising identifier.

Approximate Location: Our analytics and advertising measurement providers derive an approximate location, such as country and region, from your IP address. We do not collect precise location.

Purchase and Subscription History: If you subscribe, we and our subscription provider record the plan you chose and any trial starts, renewals, and cancellations. We do not store your card number.

Crash and Diagnostic Data: When the app crashes or encounters an error, a report describing the device, the app version, and what the app was doing is sent to our error monitoring provider. Reports are associated with your account identifier rather than your e-mail address so we can follow up on problems you report, and e-mail addresses that appear in error text are removed before reports are sent.

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services. These may include: (a) registering for an account; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.

Use of your Personal Information

VerbMaster collects and uses your personal information to operate and deliver the services you have requested.

VerbMaster may also use your personally identifiable information to inform you of other products or services available from VerbMaster and its affiliates.

Sharing Information with Third Parties

VerbMaster does not sell, rent or lease its customer lists to third parties.

VerbMaster may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to VerbMaster, and they are required to maintain the confidentiality of your information.

Service Providers We Use

The following companies process data on our behalf. Each receives only what it needs to perform its service.

• Google Firebase and Google Cloud: account sign-in, data storage, hosting, and product analytics.
• RevenueCat: subscription management and billing across the App Store, Google Play, and our website.
• Sentry: crash and error reporting.
• OpenAI: powers AI features such as practice sentence generation and feedback. Prompts sent to OpenAI do not include your name or e-mail address. Schools can turn these features off for their students.
• AppsFlyer: measures which advertisements lead to app installs and subscriptions, as described under Advertising Measurement below.
• Meta, Apple, and OpenAI (advertising platforms): receive advertising measurement results as described under Advertising Measurement below.

VerbMaster may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on VerbMaster or the site; (b) protect and defend the rights or property of VerbMaster; and/or (c) act under exigent circumstances to protect the personal safety of users of VerbMaster, or the public.

Right to Deletion

Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:

• Delete your personal information from our records; and
• Direct any service providers to delete your personal information from their records.

Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:

• Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;
• Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;
• Debug to identify and repair errors that impair existing intended functionality;
• Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law;
• Comply with the California Electronic Communications Privacy Act;
• Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent;
• Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;
• Comply with an existing legal obligation; or
• Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.

Children Under Thirteen

VerbMaster allows users under the age of thirteen to access our services only under specific circumstances. Children under thirteen may use VerbMaster exclusively through a school or educational institution that has obtained proper authorization from their parent or legal guardian. Alternatively, individual users under thirteen may access VerbMaster if they have received explicit permission from their parent or legal guardian to use our platform.

We are committed to compliance with applicable laws, including the Children's Online Privacy Protection Act (COPPA). Schools or educational institutions must confirm they have secured the necessary parental consents before granting access to VerbMaster. For direct parental authorization, we may require verification via email consent or other lawful mechanisms.

If you have questions or concerns about this policy or need to verify or revoke parental consent, please contact us using the information provided below.

School Use and Student Data Privacy

VerbMaster is used by teachers, schools, and districts ("Schools") as part of classroom instruction. When VerbMaster is used under a School's oversight, we process student information on behalf of that School to support educational activities and provide learning analytics and progress tracking.

Our data handling practices are designed to protect student privacy and meet the requirements of federal and state student data privacy laws, including information considered an "education record" under the Family Educational Rights and Privacy Act ("FERPA") and personal information of students under the Children's Online Privacy Protection Act ("COPPA").

What Information We Collect for School Use

When a School creates or manages student accounts, we may receive limited personally identifiable information such as a student's name, email address, class, and learning progress within VerbMaster. We recommend that teachers or Schools use non-sensitive identifiers (e.g., first name only or a nickname) when possible.

How We Use This Information

We use student information solely to operate and improve our educational services, personalize the learning experience, and provide progress reporting to authorized educators. We do not use student data for targeted advertising or marketing, and the AppsFlyer and Meta advertising measurement tools described below are never activated for student accounts.

How We Share Student Information

We share data only with service providers who support our educational operations (for example, secure hosting and analytics providers). These service providers are bound by strict confidentiality obligations and may not use student data for any other purpose. Teachers can view information related to their students' performance within their School account.

Data Security and Access Controls

We protect student information through technical, administrative, and physical safeguards, including encrypted data transmission (HTTPS/TLS), secure storage, and limited access for authorized personnel with legitimate educational purposes.

Data Access and Deletion

Schools may request access to, correction of, or deletion of student information at any time by contacting privacy@verbmaster.co. When a School account is terminated or no longer needed for educational purposes, VerbMaster deletes or de-identifies associated student data within a reasonable period, consistent with contractual obligations.

Parents seeking to review or delete their child's data in a School-managed account should contact their child's School directly.

E-mail Communications

From time to time, VerbMaster may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from VerbMaster or click on a link therein.

If you would like to stop receiving marketing or promotional communications via email from VerbMaster, you may opt out of such communications by clicking on the UNSUBSCRIBE button.

Advertising Measurement, Tracking Pixels and Cookies

Advertising Measurement in Our Mobile Apps: We advertise VerbMaster on platforms such as Meta, Apple Ads, and ChatGPT. To learn which advertisements lead people to install and subscribe, our apps include measurement software from AppsFlyer and Meta, and use Apple's attribution framework for Apple Ads. These tools receive a device identifier, an account identifier, the events that show whether you completed sign-up or started a trial or subscription, and an approximate location derived from your IP address. AppsFlyer reports the results to the advertising platform that showed you the ad. VerbMaster does not display third-party advertisements inside the app.

The AppsFlyer and Meta tools are never enabled for student accounts (learners who join VerbMaster through a teacher's class) or for users we know to be under thirteen. Apple's attribution token, which tells us only whether an install followed an Apple Ads advertisement and contains no information about you, may be collected on iOS through our subscription provider regardless of account type. On iOS we do not ask for permission to track you across other companies' apps and websites, and Apple's advertising identifier is not collected. On Android, for eligible adult users, the AppsFlyer and Meta tools may collect the Google advertising ID, which you can reset or delete in your device settings. You can opt out of AppsFlyer measurement at appsflyer.com/optout, and you can limit advertising measurement on your device through your phone's privacy settings.

Tracking Pixels: On our website we use third-party tracking pixels, such as the Meta Pixel (formerly the Facebook Pixel), to measure and optimize our marketing efforts, understand user behaviors, and deliver targeted advertisements to users. These pixels collect data including, but not limited to, information about your device, browsing actions, and patterns. This information is used to provide targeted advertisements and to evaluate the efficacy of our marketing campaigns.

Website Conversions: When an adult independent learner registers or purchases on our website, we may send a hashed (one-way encoded) version of their e-mail address, together with the fact that a registration or purchase occurred, to Meta and OpenAI so they can match it to an advertisement that person saw. We never do this for school or student accounts, and we do not do this for activity in our mobile apps.

Cookies: Along with tracking pixels, we may use cookies. Cookies are small data files stored on your device by websites. They enable us to recognize your browser or device and remember certain information, improving the user experience. We use both session and persistent cookies. Session cookies disappear after you close your browser, while persistent cookies remain after your browser is closed and can be used on subsequent visits to our website.

You have the right to opt out of the use of tracking pixels and cookies. You can set your browser to refuse all or some cookies or to alert you when websites set or access cookies. If you disable or refuse cookies or pixels, please note that some parts of our website may become inaccessible or may not function properly.

External Data Storage Sites

We may store your data on servers provided by third party hosting vendors with whom we have contracted.

Changes to this Statement

VerbMaster reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our application, and/or by updating any privacy information. Your continued use of the application and/or Services available after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.

Contact Information

VerbMaster welcomes your questions or comments regarding this Statement of Privacy. If you believe that VerbMaster has not adhered to this Statement, please contact VerbMaster at:

VerbMaster Inc
246 Menahan St, Ste 1
BROOKLYN, New York 11237

Email Address:
sam@verbmaster.co

Telephone number:
7039156379